The 4 Biggest Obstacles to Training Success (and How to Overcome Each)

An effective legal training program can yield wonders for a company. Informed employees, good compliance systems, and reduced risk are just a few of the many benefits of great training. 

Unfortunately, there are a number of obstacles to reaching your training goals. What are they? And how can they be overcome?

1. You have no time

How do you find the time to research, prepare and design great legal training when you have a swarm of URGENT legal matters (a/k/a "real work") to take care of?

I could take the easy route here (legal training is incredibly important and can prevent urgent legal matters from arising), but you already know that. There's a pressure on in-house counsel to deal with the urgent matter in front of them despite our best judgment.  

Given that, here are a few ways to still get amazing training without dropping the ball on everything else:

Start with a template

Even though your training needs to be customized to fit your company's needs, starting from scratch takes a lot of time! Instead, use all available resources to find a great template (in fact, its best to consult multiple templates to get an idea of what information should be included). 

Here are some of the sources you should consult to find a template:

Once you have a template, you'll need to customize and redesign to meet your needs. Don't solely rely on the templates for accuracy or effectiveness. You'll need to read through everything multiple times before you present.

Get some help!

There are 2 ways out there to get instant help on training: 

1. Full Training Solution: Check out our awesome custom training services and I'll create training for you! Or, we also have full presentations available today.

2. Design Solution: Go to a marketplace like Slides Carnival or Envato to find a cool PowerPoint template. You'll still have to do all the research, but it will make your slides look great!

Schedule a solo offsite meeting

Look, I'm not asking you to make yourself completely unavailable, but many of our timing issues often result from people dropping by the office. Legal training needs to be a priority, so make it one. Schedule an offsite meeting for yourself to only work on legal training. 

2. You have no buy-in

What is buy-in? It's when you get the business's full support to conduct training. Employees usually take cues from their managers, so if you don't have training buy-in, you'll never get employee engagement. 

How do you get buy-in?

Manager buy-in

  1. Relate training to managers' goals
  2. Keep it short
  3. Show how it makes their jobs easier

Check out this article to read more.

Employee buy-in

  1. Explain why they need training
  2. Sell them on personal benefits
  3. Market benefits before and after training

Check out this article to read more.

3. You have a huge team to train

Okay so you have a great presentation ready to go. But what are you supposed to do if you can't train all the employees in-person? For corporate counsel with large, international business teams, training can be a major challenge. 

How do you train such a widely-dispersed team?

Do a Webinar

Webinar software has gotten incredibly easy to use. If your company doesn't already have an option like Lync or Skype, look into webinar software (such as GotoMeeting, WebEx or even Google Hangouts). 

Even though you'll still have to coordinate schedules, most of this software even allows you to record and replay webinars for those who can't make the legal training presentation.

Use Learning Management Software

If you know scheduling is impossible, talk to your HR team. You may already be using learning management software (LMS) to administer your code of conduct training. This can easily be adapted for your use. 

If not, there are many cloud-based LMS options that are separate from a hosted LMS platform. I recommend LearnUpon

4. You don't know how to create exciting training

No matter how much time you have to research the latest legal developments, creating exciting legal training is difficult. It goes against a lot about what we're taught in law school about including all applicable information (arguments, etc.) in our "argument". 

Employees are different (in a good way) and shouldn't be treated like lawyers (trust me, they don't want to be). 

You should only present information they "need to know"

Remember, employees are going to remember very little from your training presentation (sorry, it's just human nature). In order to avoid mental fatigue, focus on the big risks. What do they need to know? You don't need to present every aspect of the law. 

Avoid the history of the law section

See above.

Avoid the legalese

This is obvious. Nobody likes legalese, and very few understand it.

Use good design principles

Check out our article on great presentation design here.

Let me know if you have any more great ways to overcome these legal training challenges!